Contact Information
Email: info@divinepomegranate.com
Telephone: 312-335-0909

Sales Tax
If applicable, Illinois Sales Tax will be added to your order.

Terms of Use
This website, excluding all links is owned and controlled by The Divine Pomegranate, a division of Charlotte Kroot, Inc. in Chicago, Illinois. By accessing this website, you agree that the statutes and laws of the State of illinois, without regard to conflict of laws, will apply to all matters relating to use of this website.
In addition, you agree to the exclusive personal jurisdiction and venue of the Superior Court of Illinois and the United States District Court for Illinois. Visitors to this website are responsible for their own compliance with local laws regarding website use and access.
Some merchandise may appear larger or smaller than actual size due to screen defaults and photography techniques. Other items may be represented at a larger than actual size in order to clearly show details, or smaller than actual size in order to show the entire item. Color and clarity may be different than shown in photograph due to screen defaults and photography techniques.

Return Policy
If an item is not as described, a full refund will be given in the form of payment received. Otherwise, items will be accepted for credit or exchange if returned in saleable condition within 5 business days of receipt, accompanied by original invoice. Gift recipients are entitled to a nonrefundable merchandise credit with original sales receipt. For ALL returns, contact: returns@divinepomegranate.com to obtain authorization. No return will be processed without prior authorization.

Shipping Policy
Credit card orders will only be honored if Ship To address matches the credit card billing adddress. Invoices will accompany all purchases.

Trademarks & Copyrights
All brands and/or artist likenesses, as noted are used with the express permission of said persons.

Privacy Policy
This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used. Note: the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.

Collection of Information
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill you specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

Cookie/Tracking Technology
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Distribution of Information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so under the authority of the Privacy Act of 1974: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Commitment to Data Security
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

Privacy Contact Information
If you have any questions, concerns, or comments about our privacy policy, you may contact us at:
Email: info@divinepomegranate.com
Telephone: 312-335-0909

We reserve the right to make changes to this policy. Any changes to this policy will be posted.